Legal Information
Terms and Conditions
Please read these terms carefully before using our website or purchasing our products.
Welcome to The Florals. By accessing our website, browsing our collections, or purchasing our perfumes, attars, and cosmetics, you agree to be bound by the following Terms and Conditions. These terms apply to all users of the site.
1. General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information), may be transferred unencrypted and involve transmissions over various networks.
2. Products and Services
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to our Refund Policy.
- Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
- Modifications: We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction.
- Delicate Items: Our luxury perfumes and attars are often housed in delicate glass bottles. While we ensure premium packaging, please handle them with care upon receipt.
3. Ordering Process
To provide a personalized luxury experience, our checkout process securely formats your order and directs you to our official WhatsApp business number. An order is only considered confirmed once our team has reviewed it and replied to you directly on WhatsApp. We reserve the right to cancel or modify any order at our discretion.
4. Pricing & Modifications
All prices for our products are listed in Pakistani Rupees (PKR) and are subject to change without notice.
Shipping Costs: As stated in our Shipping Policy, we offer a flat rate of PKR 300 for Lahore deliveries. Shipping to other cities across Pakistan is calculated separately based on courier rates and will be communicated to you before final order confirmation.
5. Intellectual Property
All content on this website, including but not limited to logos, branding, text, graphics, images, and software, is the property of The Florals and is protected by copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service or website without express written permission from us.