Legal Information
Privacy Policy
Your privacy and security are as important to us as the quality of our fragrances.
At The Florals, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our exclusive collections.
1. Information We Collect
To provide you with a luxurious and seamless shopping experience, we collect specific details when you place an order or interact with our site:
- Personal Details: Your name, email address, and phone number.
- Shipping Information: Your complete delivery address, city, and country.
- Order Details: Information about the perfumes, attars, or cosmetics you have added to your trolley.
2. How We Use Your Data
We use the information we collect strictly to fulfill your orders and enhance your experience with The Florals:
When you place an order, your details are securely formatted and sent directly to our official WhatsApp line. This ensures fast, personal, and reliable order confirmation.
We share your name, phone number, and address strictly with our trusted delivery partners to ensure your package arrives safely.
3. Local Storage & Cookies
We respect your digital footprint. Our website utilizes your browser's Local Storage to save your shopping trolley items and your billing preferences (if you choose to save them for next time). This means your data is stored securely on your own device, not on a centralized database, giving you full control over your browsing data.
4. Third-Party Sharing
The Florals will never sell, trade, or rent your personal information to third parties for marketing purposes. Your data is only shared with essential service providers (such as courier and logistics companies) strictly for the purpose of delivering your luxury items.